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Leadership is not management. Compassion is not weakness. Too often we use negatives to frame positives, as a way to eliminate non-examples. The effect may increase our clarity, but it often puts a heavy penalty on the very thing we want to amplify. Machines, time, and animals can be managed, but people must be led. Similarly, leadership can express itself in the person of a benign dictator, a malevolent overlord, or an emotionally connected guide. The price any organization pays for dissonant leadership—for tolerating the dictator or overlord—is multi-faceted and often unseen, but one benefit of resonant leadership is the freedom to feel and show compassion.

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